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Emergency services

Netcare International number (ISOS)
For International Travel Benefit authorisation
Open 24 hours, 7 days a week, including public holidays.

Client service, claims and authorisations

  Member call centre To submit your claim/s contact For member inquiries contact  
Business hours are Monday to Friday from 07:30 to 17:00. Saturdays from 08:00 to 12:00. Closed on Sundays and public holidays.